What makes communication important

And the basis of this process is communication. It is only through effective, honest, and regular communication that members of a team—be it a permanent or temporary one—can learn to trust each other and work effectively. We all know that consumer satisfaction is imperative for the success of any company. However, equally important is the satisfaction of the employees that contribute to the effective functioning of the organization.

If employees are not allowed to have a voice and feel like their opinions are not being given due importance or simply heard, then there is a drastic drop in employee satisfaction. This will ultimately lead to the company suffering in the long run, as dissatisfied employees tend to face a decrease in work motivation and overall productivity.

Another reason why communication is of utmost importance in a workplace is that it plays a key role in reducing employee absenteeism as well as decreasing turnover rates. Employees that receive honest communication tend to feel more valued, involved, and important.

Not only this, but relationships are key for making a worker feel more connected to their place of work. It is only through regular and meaningful communication that employees can build strong relationships with each other, which is of primary importance in any workplace. One of the primary reasons why communication is imperative is because it helps foster stronger relationships and build trust between people.

A key thing to note here is that communication is not a one-way process. That is, while speaking is an essential component of communication, listening is also an indispensable one. Communication is not just a medium to share and receive information, it is also a skill set that is highly appreciated and sought after in all fields of life.

Effective communication skills are given primary importance while selecting job and college applicants. Not only this, but simply being more effective communicators makes it easier to seek out opportunities yourself, and to grab an opportunity when it presents itself. Another reason why communication is imperative in everyday life is that it helps build and enhance your personality and self.

This is because, through communication, you are better able to navigate the world and exploring new and challenging situations. You also meet new people, many of whom might have different opinions, views, and experiences.

Communication is the best way to solve any conflict that might arise in your life or relationships. Not only this, but in most cases, communication is an excellent way to avoid any conflict from arising in the first place. Communication also helps gain better knowledge and understanding of another person.

It helps you get your point across clearly. Simply addressing another person using their name, will make them feel appreciated. If communicating via telephone, always keep focused on the conversation and avoid being distracted in any way. When communicating through email, take time to construct and edit your message, taking care to address the recipient by name.

Giving and receiving appropriate feedback is an essential communication skill, particularly for those of us whose roles include managing other people. Providing constructive feedback, as well as giving someone praise, can greatly increase motivation and build morale. It is just as important that you accept and encourage feedback from others. Always listen to feedback and act positively on it. The final item on my list is knowing what the best form of communication is to use.

Being mindful of using the best form of communication will result in your response being a positive one. While communication has clear benefits in our personal life, the value of effective communication at work can be even more imperative.

At work, great communication is not only a social requirement but has financial implications. Companies often find a strong business case for improving communication, which they can achieve in part by selecting the best communicators for jobs and roles.

Organisations that encourage honest, thoughtful and open communication create a place where people want to work. Workplaces that promote good communication foster a sense of community and a shared purpose amongst employees. In turn, they are able to achieve higher retention and ultimately save money on recruitment. Four out of five employees say that effective internal communication has a positive impact on their job performance, for obvious reasons. Clear and simple communication at work results in less ambiguity.

Clear communication also creates a much stronger basis for collaboration at work, and eventually results in more effective teams. Teams that encourage open and non-judgmental communication innovate faster and better than their peers. Teams thrive in these environments due to the psychological safety they enjoy at work. A study by Google, called the Aristotle project , found that psychological safety was a prime factor for high-performing teams.

Great communication at work also leads to more engaged employees. Rather than the disorganised schedules, distorted information, and misalignment that poor communication creates, these teams feel more in tune with one another and better engaged overall. Communication is a key attribute of good leaders. In fact, excellent communication is considered a core leadership function and is one of the front-line metrics used to evaluate leaders.

Leaders who communicate well excel in operations and planning, and are able to communicate skillfully across multiple levels, from team level, to the boardroom, and beyond. Much of leadership is about internal management — day-to-day operations, setting and meeting short to medium term goals, and more. To ensure that everything ticks over nicely at work, a leader must be able to secure buy-in and carry people along.

As you create plans, allocate tasks, and monitor performance, you should be able to effectively communicate what is required and listen for feedback. As a leader you need to think clearly and express ideas and information with various audiences. Your vision is what grounds the work that your employees do. Through repetition and clear articulation, everyone understands where you are all headed. This will develop creative thinking. It will provide them with the encouragement to share information with their superiors without hesitation.

The managers must know the ideas, thoughts, comments, reactions and attitudes of their subordinates and subordinates should know the same from the lowest level staff of their respective departments. Effective communication is vital for efficient management and to improve industrial relations. In modern world the growth of telecommunication, information technology and the growing competition and complexity in production have increased importance of communication in organisations large and small irrespective of their type and kind.

A corporate executive must be in a position to communicate effectively with his superiors, colleagues in other departments and subordinates. This will make him perform well and enable him to give his hundred percent to the organisation. The following points can illustrate the importance of communication in human resource management:. Communication acts as a base for any action. Starting of any activity begins with communication which brings information necessary to begin with.

Communication facilitates planning. Planning is made easy by communication. Any type of information regarding the human resource requirement of each department of the organisation with their qualifications, the type and kinds of job etc.

Policies and programmes for their acquisition can be prepared and implemented. In the entire process communication plays a vital role, it also facilitates managerial planning of the organisation. Communication is an important tool for coordinating the efforts of various people at work in the organisation.

The information collected through communication aids in decision-making. Communication facilitates access to the vital information required to take decisions. A communication skill bring manager near to his subordinates and exchange ideas and submits appropriate proposals, knows their opinions, seeks advices and make decisions.

This enables a manager to win confidence of his subordinates through constantly communicating with them and removing probable misunderstandings. In this way he leads his people to accomplish the organisational goal. An effective communication system instills confidence among subordinates and workers ensuring change in their attitude and behaviour. The main cause of conflict and dissatisfaction is misunderstanding which can be removed through communication skills.

The removal of misunderstanding makes manager and his subordinates understand each other and create good industrial relations. This boosts up the morale of the people and motivates them to work harder. Lack of effective communication renders an organisation handicapped. So to have effective communication certain principles are to be followed.

The principle of clarity means the communicator should use such a language which is easy to understand. The message must be understood by the receiver.

The words used should be simple and unambiguous.